3 Ways To Help New Employees Adapt to New Company Technology
Adapting to new technology can be one of the biggest challenges for new employees. Whether the industry is mechanical engineering or business and administration, unfamiliar software is everywhere. The following three tips show businesses just how to approach training new employees and preparing them for success with new software.
Provide a Mentor
Mentorship is one of the most valuable things about formal employment. When it comes to working at a company, every employee will benefit from being able to ask questions freely and rely on someone with more experience. Although this impacts every aspect of an employee’s experience, it is particularly beneficial for helping new employees adapt to company technology.
Sometimes, technology is hard to adapt to. Whether software has surprising quirks or it simply doesn’t work as expected, a mentor can help guide new employees without excessive amounts of frustration. Although it’s always better for new employees to take initiative and attempt to understand the software themselves, a mentor can help with those extreme, frustrating situations. Instead of wasting time attempting to understand obscure problems with proprietary software, new employees can access quick answers and ultimately understand all the company’s software rapidly.
Create Quality References and Documentation
When it seems like every company has different software, documentation is key to keeping things straight and learning quickly. Although it’s possible to adjust to new programs and workflows without everything in writing, it’s not ideal. In fact, well-written documentation can overall encourage employees to learn everything they can about new software. Instead of wondering about small details, employees can have clear answers to their questions without wasting anyone else’s time.
For businesses that don’t have documentation, it’s never too late to create some references for employees. This is a great task to delegate to interns and new employees, provided someone with more experience can proofread and edit the information. As Time points out, teaching someone else is one of the best ways to learn.
So, what exactly does it take to make clear documentation? First, focus on the big picture. It’s important employees don’t have to wade through minute details when trying to understand the big picture. Second, let employees skim the content easily with clear headings and occasionally bold content. Third, make sure the documentation is updated regularly. Spending time on a large guide to company software is only useful if it’s up-to-date. A more in-depth explanation like this one by Cyborg Institute is a worthwhile read when it comes to making documentation.
Don’t Pile on the Pressure
If employees don’t have room for failure, they may not learn effectively. As The Guardian states, making students afraid to fail can be surprisingly harmful to resilience, grit, and overall success. The same holds true in the workplace, making it incredibly important to allow employees the chance to make a few mistakes.
Odds are, new employees are trying hard to adapt to all the changes in the workplace and at home. Whether the new employee had to hire a moving company in Dallas or find a new school for his or her children, starting a new job can come with all kinds of stresses.
Whether employees receive too little feedback or the hiring process was rushed, it’s possible that employees may fail a few times. Small mistakes should be expected, especially when it comes to new software with all kinds of feature and peculiarities. Instead of piling on the pressure, businesses should give new employees room to fail and learn the software without jeopardizing important company information or making the boss angry.
All in all, it’s clear that new software can be a tricky subject for employees to manage. With these three tips, new employees can go through the onboarding process more smoothly and ultimately understand new software thoroughly.